Management Consultancy That Delivers Results For Your Organisation
With 25+ years of experience working at a senior level with organisations in the health, social care and community sectors my extensive experience includes:
Review of Adult Social Care in Luton. Working with the Senior Leadership Team to identify improvements and efficiencies
Leading on the co-design of a Vision for Adult Social Care in Bristol
Design and delivery co-design workshops, and other engagement activity to redesign Adult Social Care Services in Luton, Southampton and Bristol
Conducted citizen engagement with individuals accessing Day Opportunities and Supported Living in Nottingham City and Bristol City
Lead on User Engagement and Research as part of a Digital Enablement Strategy and Business Case for Sussex Partnership NHS Foundation Trust
Developed a Target Operating Model for workforce planning for a private sector health organisation
Secured support for a substantial investment in services for children who are looked after in Hampshire – providing the vision for the developments, leading on writing the business case, securing senior organisational support for the investment, and developing the programme to deliver the changes
Designed and led on an Expert by Experience Researcher project – training children who are in care to design and conduct research with their peers
Conducted a review of children’s service Front Door in Hampshire leading to the implementation of over 30 recommendations
Designed and developed WorkGuru a not-for-profit psychologically informed online stress management intervention designed to increase workplace resilience and reduce stress.
Conducted an independent review for a Mental Health Trust on serious incident reviewes and family engagement following a death
Worked with a social sector organisation to roll out evidence based supported employment services nationally for wounded, injured and sick Military veterans. This involved developing the evidence base and working with the organisation to deliver a large-scale improvement programme
Developed the suicide prevention strategy for the Isle of Wight. This included conducting a literature review, the engagement of all stakeholders, running consultation events and developing an action plan to support the strategy
Qualifications
PhD in Psychology
Awarded by the University of Sussex. My research focused on increasing engagement and take-up of digital health services
MSc in Organisational Behaviour
Awarded by Birkbeck College University of London. The taught MSc focused on the psychology of human behaviour at work
Diploma in Executive Coaching
A Level 7 post-graduate diploma awarded by ILM
PGCE: English and Media Studies
BA (Hons) English
Agile Project Management
Managing Successful Programmes
Prince 2 Practitioner
Lean Systems Thinking
Lean Six Sigma Green Belt
Microsoft Catalyst Training
Published Papers
Employment in Mind
Carolan, S., (2016). Employment in mind: The Poppy Factory employability service and veterans with mental health conditions. The Centre for Mental Health
Results of RCT
Carolan, S., Harris, P.R., Greenwood, K., Cavanagh, K., (2017). Increasing engagement with an occupational digital stress management program through the use of an online facilitated discussion group: results of a pilot randomised controlled trial. Internet Intervention 10: 1 – 11
Employees’ perspectives
Carolan, S., de Visser, R.O., (2018). Employees’ perspectives on the facilitators and barriers to engaging with digital mental health in the workplace: a qualitative study. JMIR Mental Health. 5(1):e8
Care organising tech
Shaw, S. E., Hughes, G., Hinder, S., Carolan, S., Greenhalgh, T. (2020) Care organising technologies and the post-phenomenology of care: an ethnographic case study. Social Science & Medicine. 255
Improving employee wellbeing and effectiveness
Carolan, S., Harris, P.R., Cavanagh, K., (2017). Improving employee wellbeing and effectiveness: Systematic review and meta-analysis of web-based psychological interventions delivered in the workplace. JMIR 19:7. E271
Increasing engagement: Study protocol
Carolan, S., Harris, P.R., Greenwood, K., Cavanagh, K., (2016) Increasing engagement with and effectiveness of an online CBT based stress management intervention for employees through the use of an online facilitated bulletin board: Study protocol for a pilot randomised controlled trial. Trials 17:598